Welcome Test Takers in California - Northern Region

Below you'll discover important information and links to assist you with the next steps toward your Nurse Aide certification.

Steps to Register for the NNAAP Nurse Aide Exam
1
Complete Nurse Aide Training Program
Student needs to complete the state-approved nurse aide training program.

If you did not finish a state-approved training, you may still register under a various eligibility route as listed in the Candidate Handbook.

2
Review Candidate Handbook
Your Candidate Handbook is your convenient guide to answer all the questions you have about sending an application, scheduling, taking an exam, getting score results, and far more.

Northern CA Handbook
3
Create Your CNA365 Account
Create an account with our online CNA365 system to sign up for testing by clicking the "Sign Up" link on the login page. You will need to send an application for testing in order to register for examinations.

We extremely recommend that you read the Registration Quick Reference Guide with in-depth instructions on how to register online for your exam BEFORE you start the registration procedure.

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Online Exams
Take your written or oral exam easily from home or resolve Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to offer a safe and secure exam experience.

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Did you formerly test through the Northern Regional Testing Center?
Attention Candidates who have previously evaluated under the NRTC!

If you have actually formerly checked the National Nurse Aide Assessment Exam through the Northern Regional Testing Center (NRTC), when you create a CNA365 account, all of the information from your previous NNAAP exams will carry over to your Credentia CNA365 account.

Click on this link to get to the login screen and after that click the "Sign Up" link on the login page to input your information.

Northern California Examination and Scheduling Services
Create or Log into your CNA365 account to:

Modification your current address and phone number.

Submit Correction Form to upgrade your name, date of birth, or social security number before your scheduled exam.

Get and send an Examination Testing Application.

Check Testing Application status.

Find test sites and accessibility.

Schedule, reschedule or cancel an examination.

View exam information such as examination type, scheduled time, date, and place.

View ball game report.

Send and review a Grievance application for finished examination.

Submit an excused absence application.

Contact Customer nursing license renewal california north Service when:

Problem occurs when developing a CNA365 Account.

Did not receive an activation link.

Problem happens when using an appointed coupon code.

Testing Application Issue.

Received an error message when scheduling an examination.

Score report is not viewable in CNA365 after 24 hours from your exam.

Call 888-204-6249

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California of Public Heath (CDPH).
Contact the California of Public Health (CDPH) to:.

Acquire information concerning requirements for preliminary licensing.

Modification your present address or name after screening (please send a Demographic application in CNA365 to show the modifications too).

Get information relating to reciprocity (these applications are not processed through CNA365).

Get information relating to restoring an existing certification (these applications are not processed through CNA365).

Get extra pc registry information and assistance. If you've passed both examinations and sent all required paperwork on the CDPH Healthcare Document Upload Portal and it's been over 30 days, please contact CDPH at [email protected] and include your name, DOB, mailing address, last 4 digits of your SSN, and specify the dates in which you passed your examinations with Credentia.

Contact Information:.
( 916) 327-2445.
Monday-- Friday 8:00 a.m.-- 5:00 p.m.
Website: www.cdph.ca.gov.

Confirm CNA/HHA License.

CDPH Equivalency Process.

Request Name/Address Change and/or Duplicate for CNA/HHA/CHT Certificate (0929 ).

Verification of Current Nurse Assistant Certification (931 type).

CDPH Reciprocity Process.

Certification Application (283-B type).

Recertification Application (283-C form).

CDPH Healthcare Document Upload Portal.

Please continue to check the All facilities letters for updates. Suspension of Specified Regulatory Requirements for Nurse Assistant Training Programs (NATPs): Please read AFL-20-40.

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